Hudson Valley Senior AdvisorWillcare Chha (newburgh) is a Medicare-certified home health agency based at 700 Corporate Boulevard in Newburgh, NY 12550. Medicare first certified it in 1995, 31 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, below the New York average of 3.5. It trails the New York average on 7 of the measures Medicare publishes and beats it on none.
What is Willcare Chha (newburgh)'s Medicare record?
| Agency | Willcare Chha (newburgh) |
|---|---|
| Address | 700 Corporate Boulevard, Newburgh, NY 12550 |
| Phone | (845) 561-3655 |
| Medicare provider number (CCN) | 337408 |
| Ownership | Proprietary |
| Medicare-certified since | 08/07/1995 |
How does Willcare Chha (newburgh) score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Willcare Chha (newburgh). It is better than the New York average on 0 and worse on 7.
| Measure | Willcare Chha (newburgh) | New York average | U.S. average | vs. New York |
|---|---|---|---|---|
| Started care on time | 94.9% | 97.9% | 96.6% | About the same |
| Got better at walking or moving around | 86.6% | 91% | 88.6% | Worse |
| Got better at getting in and out of bed | 86.5% | 91.2% | 89.8% | Worse |
| Got better at bathing | 87.7% | 91.9% | 90.7% | Worse |
| Breathing improved | 89.8% | 93.5% | 91.5% | Worse |
| Got better at taking medicines correctly | 83.9% | 90.1% | 88.3% | Worse |
| Medication issues addressed on time | 93.3% | 92.4% | 94.4% | About the same |
| Flu shot status checked | 42.5% | 65.5% | 63.3% | Worse |
| Met expected function at discharge | 56.6% | 74.3% | 71.7% | Worse |
| Falls with major injury (lower is better) | 0.9% | 0.6% | 0.9% | About the same |
| New or worsened pressure ulcers (lower is better) | 0.3% | 0.2% | 0.2% | About the same |
Where it trails: flu shot status checked, met expected function at discharge and got better at taking medicines correctly.
What do patients say about Willcare Chha (newburgh)?
77% of surveyed patients said they would definitely recommend Willcare Chha (newburgh), based on 575 completed surveys. The New York average is 74%.
| Survey question | Willcare Chha (newburgh) | New York average | U.S. average | vs. New York |
|---|---|---|---|---|
| Team gave care in a professional way | 89% | 87% | 89% | About the same |
| Team communicated well | 83% | 83% | 86% | About the same |
| Team discussed medicines, pain and home safety | 83% | 80% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 85% | 83% | 85% | About the same |
| Would definitely recommend the agency | 77% | 74% | 79% | Better |
Do Willcare Chha (newburgh)'s patients end up back in the hospital?
Medicare rates Willcare Chha (newburgh) better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 91.9% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4% |
| Preventable hospital stays during care | Better Than National Rate | 8.8% |
Which home health services does Willcare Chha (newburgh) provide, and which does it not?
Willcare Chha (newburgh) reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Willcare Chha (newburgh)? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Hudson Valley-area ZIP codes does Willcare Chha (newburgh) serve?
Willcare Chha (newburgh) tells Medicare it serves 43 ZIP codes in Dutchess and Orange counties, out of 132 in total.
- 10914
- 10916
- 10917
- 10918
- 10919
- 10921
- 10922
- 10924
- 10925
- 10926
- 10928
- 10930
- 10932
- 10933
- 10940
- 10941
- 10950
- 10958
- 10963
- 10969
- 10973
- 10975
- 10985
- 10987
- 10988
- 10990
- 10992
- 10996
- 10998
- 12518
- 12520
- 12538
- 12543
- 12549
- 12550
- 12553
- 12575
- 12577
- 12586
- 12729
- 12746
- 12771
- 12780
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Willcare Chha (newburgh) before starting care?
Ask what 'done' looks like
56.6% of patients reached the level of function Medicare expected by discharge (New York average 74.3%). Ask what goals they would set for your situation and what happens if progress stalls.
Ask who sorts out the medication list
83.9% of patients got better at taking their medicines correctly (New York average 90.1%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask about transfer training
86.5% of patients improved at getting in and out of bed (New York average 91.2%). Ask whether the therapist will train the family member who does the lifting, not only the patient.
Ask who answers after hours
Problems rarely wait for office hours. Ask whether the night and weekend line reaches one of their own nurses or an answering service, and how long a call-back usually takes.
Which other home health agencies serve Newburgh, NY?
These Medicare-certified agencies are also based in or near Newburgh.
- Evercare at Home — 4 of 5 stars
All Medicare-certified home health agencies in Dutchess and Orange counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Willcare Chha (newburgh) Medicare-certified?
Yes. Willcare Chha (newburgh) is certified by Medicare under provider number 337408 and has been since 1995. Original Medicare pays certified agencies directly for covered home health care.
What is Willcare Chha (newburgh)'s Medicare star rating?
3 out of 5 for quality of patient care. The New York average is 3.5. Its patient survey rating is 4 out of 5.
Does Willcare Chha (newburgh) provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
