Hudson Valley Senior AdvisorHealth Quest Home Care, Inc (certified) Chha is a Medicare-certified home health agency based at 2649 South Road, Suite 220 in Poughkeepsie, NY 12601. Medicare first certified it in 1987, 39 years ago. Medicare rates its quality of patient care at 3 out of 5 stars, below the New York average of 3.5. It trails the New York average on 7 of the measures Medicare publishes and beats it on none.
What is Health Quest Home Care, Inc (certified) Chha's Medicare record?
| Agency | Health Quest Home Care, Inc (certified) Chha |
|---|---|
| Address | 2649 South Road, Suite 220, Poughkeepsie, NY 12601 |
| Phone | (845) 471-4243 |
| Medicare provider number (CCN) | 337230 |
| Ownership | Non-Profit |
| Medicare-certified since | 09/09/1987 |
How does Health Quest Home Care, Inc (certified) Chha score on Medicare's quality measures?
Medicare publishes 11 patient-outcome and process measures for Health Quest Home Care, Inc (certified) Chha. It is better than the New York average on 0 and worse on 7.
| Measure | Health Quest Home Care, Inc (certified) Chha | New York average | U.S. average | vs. New York |
|---|---|---|---|---|
| Started care on time | 99.6% | 97.9% | 96.6% | About the same |
| Got better at walking or moving around | 86.8% | 91% | 88.6% | Worse |
| Got better at getting in and out of bed | 86.2% | 91.2% | 89.8% | Worse |
| Got better at bathing | 86% | 91.9% | 90.7% | Worse |
| Breathing improved | 88% | 93.5% | 91.5% | Worse |
| Got better at taking medicines correctly | 78.9% | 90.1% | 88.3% | Worse |
| Medication issues addressed on time | 92.8% | 92.4% | 94.4% | About the same |
| Flu shot status checked | 67.9% | 65.5% | 63.3% | About the same |
| Met expected function at discharge | 69.3% | 74.3% | 71.7% | Worse |
| Falls with major injury (lower is better) | 1.1% | 0.6% | 0.9% | Worse |
| New or worsened pressure ulcers (lower is better) | 0.2% | 0.2% | 0.2% | About the same |
Where it trails: got better at taking medicines correctly, got better at bathing and breathing improved.
What do patients say about Health Quest Home Care, Inc (certified) Chha?
80% of surveyed patients said they would definitely recommend Health Quest Home Care, Inc (certified) Chha, based on 471 completed surveys. The New York average is 74%.
| Survey question | Health Quest Home Care, Inc (certified) Chha | New York average | U.S. average | vs. New York |
|---|---|---|---|---|
| Team gave care in a professional way | 90% | 87% | 89% | Better |
| Team communicated well | 88% | 83% | 86% | Better |
| Team discussed medicines, pain and home safety | 86% | 80% | 82% | Better |
| Rated the agency 9 or 10 out of 10 | 89% | 83% | 85% | Better |
| Would definitely recommend the agency | 80% | 74% | 79% | Better |
Do Health Quest Home Care, Inc (certified) Chha's patients end up back in the hospital?
Medicare rates Health Quest Home Care, Inc (certified) Chha better than the national rate on: patients who went home and stayed home after care ended and preventable hospital stays during care.
| Measure | Medicare's category | Risk-adjusted rate |
|---|---|---|
| Patients who went home and stayed home after care ended | Better Than National Rate | 90.5% |
| Preventable hospital readmissions in the 30 days after care | Same As National Rate | 4.7% |
| Preventable hospital stays during care | Better Than National Rate | 7.7% |
Which home health services does Health Quest Home Care, Inc (certified) Chha provide, and which does it not?
Health Quest Home Care, Inc (certified) Chha reports offering skilled nursing, physical therapy, occupational therapy, speech therapy, medical social work and home health aide.
| Service | Offered by Health Quest Home Care, Inc (certified) Chha? |
|---|---|
| Skilled nursing | Yes |
| Physical therapy | Yes |
| Occupational therapy | Yes |
| Speech therapy | Yes |
| Medical social work | Yes |
| Home health aide | Yes |
| Round-the-clock or shift care | No. Home health is visits, not shifts. |
| Housekeeping, meals and errands on their own | No. Medicare does not cover them unless tied to skilled care. |
| Long-term help with bathing and dressing | No. That is non-medical home care, which families usually arrange and pay for separately. |
Which Hudson Valley-area ZIP codes does Health Quest Home Care, Inc (certified) Chha serve?
Health Quest Home Care, Inc (certified) Chha tells Medicare it serves 32 ZIP codes in Dutchess and Orange counties, out of 79 in total.
- 12501
- 12508
- 12512
- 12514
- 12522
- 12524
- 12527
- 12531
- 12533
- 12538
- 12540
- 12545
- 12546
- 12564
- 12567
- 12569
- 12570
- 12571
- 12572
- 12574
- 12578
- 12580
- 12581
- 12582
- 12583
- 12585
- 12590
- 12592
- 12594
- 12601
- 12603
- 12604
A ZIP on this list means the agency accepts referrals there. It does not promise a nurse is available this week, so confirm your address when you call.
What should you ask Health Quest Home Care, Inc (certified) Chha before starting care?
Ask who sorts out the medication list
78.9% of patients got better at taking their medicines correctly (New York average 90.1%). Ask whether a nurse reconciles every prescription at the first visit and who sets up the pill organizer.
Ask who helps with bathing, and how often
86% of patients improved at bathing (New York average 91.9%). Ask whether a home health aide is part of the plan or whether bathing help is left to the family.
Ask about breathing and oxygen management
88% of patients had less shortness of breath by the end of care (New York average 93.5%). If the diagnosis is COPD or heart failure, ask how the nurse monitors breathing between visits.
Ask whether your plan treats it as in-network
Original Medicare pays any certified agency. Medicare Advantage plans use networks, and an out-of-network agency can mean a denied claim. Give them the exact plan name on the card.
All Medicare-certified home health agencies in Dutchess and Orange counties
Last verified: November 2026, against the Medicare provider data release dated 2026-09-21.
Common questions
Is Health Quest Home Care, Inc (certified) Chha Medicare-certified?
Yes. Health Quest Home Care, Inc (certified) Chha is certified by Medicare under provider number 337230 and has been since 1987. Original Medicare pays certified agencies directly for covered home health care.
What is Health Quest Home Care, Inc (certified) Chha's Medicare star rating?
3 out of 5 for quality of patient care. The New York average is 3.5. Its patient survey rating is 4 out of 5.
Does Health Quest Home Care, Inc (certified) Chha provide physical therapy at home?
Yes, it reports offering physical therapy to Medicare. It also reports skilled nursing, occupational therapy, speech therapy, medical social work and home health aide.
